At Owen Rhythm, we are committed to delivering your audio equipment, musical instruments, and recording gear safely and efficiently, no matter where you are in the world. Please review our Shipping Policy to understand how and when you’ll receive your order.

1. Worldwide Shipping
We ship to most countries around the world. Delivery availability may vary depending on your specific location and local courier support.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days after order confirmation.

  • Processing does not include weekends or public holidays.

  • You will receive an order confirmation email once your purchase is placed, and a shipping confirmation once it is dispatched.

3. Delivery Timeframes
Estimated delivery times vary by location:

  • Local (within country): 3–7 business days

  • International (global): 7–21 business days

Please note that customs delays, local holidays, or logistical issues may extend delivery times beyond the estimates provided.

4. Shipping Fees
Shipping fees are calculated at checkout based on your location and order volume.
In some cases, free shipping may be offered during promotional periods or for certain order thresholds.

5. Payment Method
We only accept Cash on Delivery (COD). Payment must be made in full at the time of delivery, directly to the courier.

6. Tracking Your Order
Once your order has been dispatched, we will provide tracking information (where available) via email. You can use this tracking number to monitor the status of your delivery.

7. Delivery Issues
If your order is delayed, damaged in transit, or not received:

  • Please contact us at [email protected] within 3 days of the expected delivery date.

  • Provide your Order Number and any available tracking details for faster assistance.

8. Incorrect Address Disclaimer
It is the customer’s responsibility to provide an accurate and complete shipping address. Owen Rhythm is not responsible for orders shipped to incorrectly provided addresses.

9. Customs and Duties
International orders may be subject to customs duties, taxes, or import fees, which are the sole responsibility of the customer. Customs policies vary widely by country.

10. Contact Us
For any shipping-related questions or concerns, feel free to contact us:

Email: [email protected]